Shipping Policy
Shipping with Precision and Professionalism – Built for Business
At TrustPay Solutions, our shipping framework is tailored to meet the fast-paced, high-accuracy demands of B2B automotive procurement. Whether you’re ordering a single component or bulk quantities across categories, our logistics operations are optimized for speed, traceability, and security.
🔷 Order Processing Time
Orders are typically processed within 1–2 business days.
We coordinate directly with verified suppliers and logistics teams to ensure minimal lead times and accurate stock status.
Orders placed after standard business hours are processed the next working day.
🔷 Estimated Delivery Windows
Domestic Shipping: 2–5 business days
International Shipping: 7–15 business days (customs clearance time may vary)
All estimated times are business-day based. Delays due to weather, carrier limitations, or unforeseen supply chain disruptions will be communicated promptly.
🔷 Order Tracking & Confirmation
Every shipment includes a real-time tracking ID, delivered via email upon dispatch. You’ll be able to monitor every step of the delivery, from warehouse release to final destination.
TrustPay Solutions partners with industry-leading logistics providers and utilizes warehouse automation for optimized dispatch accuracy.
🔷 Packaging and Handling
We use durable, component-safe packaging to ensure parts arrive undamaged, especially for sensitive electronics, heavy-duty items, or multi-piece assemblies. All packaging is compliant with regional standards and optimized for safe transit.
🔷 Shipping Costs
Shipping charges are calculated at checkout based on product weight, dimensions, destination, and method selected. We also offer:
Bulk Order Shipping Options
Scheduled Delivery Windows
Custom Carrier Arrangements (for B2B clients)
From time to time, we offer free shipping promotions for qualifying orders. Be sure to subscribe to our updates for the latest offers.
🔷 Customs, Duties & Regulations
For international orders, the customer is responsible for any applicable import duties, taxes, or customs clearance fees. We supply all necessary documentation with your shipment to minimize delays.
🔷 Delivery Issues or Questions?
If your shipment is delayed, damaged, or appears lost in transit, please contact our logistics team immediately at [email protected]. We’re here to help resolve issues promptly and professionally.
At TrustPay Solutions, shipping isn’t just fulfillment — it’s an extension of our service promise. Your supply chain depends on speed and certainty, and we’re committed to delivering both.