Shipping Policy

Shipping with Precision and Professionalism – Built for Business

At TrustPay Solutions, our shipping framework is tailored to meet the fast-paced, high-accuracy demands of B2B automotive procurement. Whether you’re ordering a single component or bulk quantities across categories, our logistics operations are optimized for speed, traceability, and security.

🔷 Order Processing Time

  • Orders are typically processed within 1–2 business days.

  • We coordinate directly with verified suppliers and logistics teams to ensure minimal lead times and accurate stock status.

  • Orders placed after standard business hours are processed the next working day.

🔷 Estimated Delivery Windows

  • Domestic Shipping: 2–5 business days

  • International Shipping: 7–15 business days (customs clearance time may vary)

All estimated times are business-day based. Delays due to weather, carrier limitations, or unforeseen supply chain disruptions will be communicated promptly.

🔷 Order Tracking & Confirmation

Every shipment includes a real-time tracking ID, delivered via email upon dispatch. You’ll be able to monitor every step of the delivery, from warehouse release to final destination.

TrustPay Solutions partners with industry-leading logistics providers and utilizes warehouse automation for optimized dispatch accuracy.

🔷 Packaging and Handling

We use durable, component-safe packaging to ensure parts arrive undamaged, especially for sensitive electronics, heavy-duty items, or multi-piece assemblies. All packaging is compliant with regional standards and optimized for safe transit.

🔷 Shipping Costs

Shipping charges are calculated at checkout based on product weight, dimensions, destination, and method selected. We also offer:

  • Bulk Order Shipping Options

  • Scheduled Delivery Windows

  • Custom Carrier Arrangements (for B2B clients)

From time to time, we offer free shipping promotions for qualifying orders. Be sure to subscribe to our updates for the latest offers.

🔷 Customs, Duties & Regulations

For international orders, the customer is responsible for any applicable import duties, taxes, or customs clearance fees. We supply all necessary documentation with your shipment to minimize delays.

🔷 Delivery Issues or Questions?

If your shipment is delayed, damaged, or appears lost in transit, please contact our logistics team immediately at [email protected]. We’re here to help resolve issues promptly and professionally.

At TrustPay Solutions, shipping isn’t just fulfillment — it’s an extension of our service promise. Your supply chain depends on speed and certainty, and we’re committed to delivering both.

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