Terms and Conditions

Last Updated: May 8, 2025

Welcome to Torqizo (“we,” “our,” or “us”). By accessing or using our website https://torqizo.shop and related services, you agree to be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of our site, purchase of products, and any interaction with our brand.
Please read them carefully before using the website or making a purchase.

If you do not agree to these Terms, please do not use this website.

1. General Overview

Torqizo operates as an independent online store specializing in automotive tools, lifting equipment, and related accessories.
All products listed on our website are offered subject to availability, price confirmation, and these Terms.

By using our services, you acknowledge that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms at any time without prior notice. The most recent version will always be available on this page with the “Last Updated” date shown above.

2. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:

• Use the site for fraudulent, abusive, or illegal activity.

• Attempt to gain unauthorized access to our systems or interfere with site operations.

• Copy, reproduce, distribute, or exploit any content without our prior written consent.

• Provide false information when placing an order or creating an account.

We reserve the right to restrict access, suspend accounts, or refuse service to any user who violates these Terms or attempts to harm the integrity of our website.

3. Product Information and Availability

Torqizo strives to ensure that all product descriptions, images, specifications, and pricing are accurate and up to date. However, occasional typographical or technical errors may occur.

We reserve the right to:

• Correct any errors, inaccuracies, or omissions at any time without prior notice.

• Change or discontinue products or features without liability.

• Limit the quantity of items ordered per customer or per transaction.

All product measurements and weights are approximate and intended for general guidance only.

4. Orders and Payments

When placing an order on https://torqizo.shop, you agree that:

• You are legally authorized to use the payment method provided.

• All billing and contact information you provide is accurate and complete.

• Orders are subject to verification and acceptance by Torqizo.

We accept payments through secure, encrypted gateways. Your payment information is not stored on our servers.

Once your order is placed, you will receive a confirmation email. If we are unable to fulfill your order due to stock issues or other factors, we will notify you promptly and issue a refund where applicable.

5. Pricing and Taxes

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise specified.

Prices may change without prior notice, but such changes will not affect orders already confirmed. Applicable sales tax or import duties may be added to your total based on your location and local regulations.

Torqizo is not responsible for customs delays or additional import fees charged by your country’s customs authority.

6. Shipping and Delivery

We ship orders to most international locations using trusted logistics partners.
Shipping costs, estimated delivery times, and carrier details are displayed at checkout.

While we aim to process and ship all orders promptly, delivery times may vary based on your region, customs clearance, and external factors beyond our control.

You are responsible for providing accurate delivery information. If a package is returned to us due to incorrect address details, you may be charged additional shipping fees to resend the order.

For complete information, please refer to our Shipping Policy page.

7. Returns and Refunds

Your satisfaction is important to us. If you are not fully satisfied with your purchase, you may be eligible for a return or refund under our Refund and Returns Policy.

Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
We reserve the right to refuse returns that do not meet these conditions.

Refunds are typically issued to the original payment method within 5–10 business days after the returned item is received and inspected.

8. Intellectual Property Rights

All content on Torqizo.shop, including text, images, graphics, product descriptions, logos, and designs, is owned by or licensed to Torqizo and is protected by copyright, trademark, and intellectual property laws.

You may view and print portions of the website for personal, non-commercial use only.
Unauthorized copying, modification, or commercial use of our content without permission is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Torqizo and its affiliates, employees, and partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to:

• The use or inability to use the website;

• Errors, inaccuracies, or omissions in product information;

• Delays or interruptions in delivery;

• Any products purchased through our website that fail to meet your expectations.

Our total liability for any claim related to your purchase or use of the site shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Torqizo, its affiliates, and employees from any claims, damages, or expenses (including legal fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

11. Third-Party Links

Our website may contain links to external websites for informational or convenience purposes.
Torqizo is not responsible for the content, privacy practices, or security of such third-party websites.
Accessing these links is at your own risk, and we encourage you to review their respective policies before engaging with them.

12. Account Termination

We reserve the right to suspend or terminate your account and access to our services at any time if we believe you have violated these Terms or engaged in fraudulent or harmful activity.

You may also request account closure by contacting us at [email protected].

13. Governing Law and Dispute Resolution

These Terms and any related transactions shall be governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

Any dispute arising out of your use of this website or purchase of our products shall be resolved through amicable negotiation. If no resolution is reached, disputes shall be submitted to the competent courts in Chenzhou, Hunan, China.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Official Website: https://torqizo.shop
Address: Room 317-03, 3F, Building C1, Chenjiang Logistics Park · Sci-Tech Innovation Zone, Xianquan Rd., Chenjiang Subdistrict, Beihu District, Chenzhou, Hunan, China